# Cognota Learning Center

> How can we help today?

## SET UP 

- [Cognota Getting Started Toolkit](https://help.cognota.com/en/articles/12241145-cognota-getting-started-toolkit.md)
- [Setting up your users](https://help.cognota.com/en/articles/6125008-setting-up-your-users.md): How to add, manage and edit your Cognota users.
- [Email Notifications](https://help.cognota.com/en/articles/6345791-email-notifications.md): This article provides a summary of the Email Notifications that Cognota will send to your users.
- [Setting up your teams](https://help.cognota.com/en/articles/6125064-setting-up-your-teams.md): How to add and manage your Learning Teams, Business Teams and Vendors.
- [User Management](https://help.cognota.com/en/articles/11459526-user-management.md)
- [Managing Your Email Notification Preferences](https://help.cognota.com/en/articles/15556472-managing-your-email-notification-preferences.md)
- [Account](https://help.cognota.com/en/articles/6125111-account.md): How to customize your platform currency and intake display options.
- [Importing Data](https://help.cognota.com/en/articles/6496333-importing-data.md)
- [Configurations - Requests](https://help.cognota.com/en/articles/14979906-configurations-requests.md)
- [Configurations - Project Processes](https://help.cognota.com/en/articles/6125118-configurations-project-processes.md): How to add and customize your Project processes.
- [Configurations - Fields](https://help.cognota.com/en/articles/8370409-configurations-fields.md)
- [Configurations - Project Templates](https://help.cognota.com/en/articles/7888764-configurations-project-templates.md)
- [Configurations - Task Bundles](https://help.cognota.com/en/articles/8267905-configurations-task-bundles.md)
- [Design Templates](https://help.cognota.com/en/articles/6125126-design-templates.md): How to customize your Design templates.
- [Configurable and Non-Configurable Items in Cognota](https://help.cognota.com/en/articles/9500436-configurable-and-non-configurable-items-in-cognota.md)
- [Configuring Single Sign-On](https://help.cognota.com/en/articles/6125127-configuring-single-sign-on.md): How to configure your SSO integration.

## LEARN

- [Exporting Data](https://help.cognota.com/en/articles/14049243-exporting-data.md)
- [Flexible Dashboards](https://help.cognota.com/en/articles/13442899-flexible-dashboards.md)
- [Request Management](https://help.cognota.com/en/articles/15089295-request-management.md): This guide provides an overview of the request management process, from creating forms to reviewing insights.
- [How to Create Request Forms](https://help.cognota.com/en/articles/15328128-how-to-create-request-forms.md)
- [How to Use Conditional Logic in Your Forms](https://help.cognota.com/en/articles/15331591-how-to-use-conditional-logic-in-your-forms.md)
- [Intake Planning Worksheet](https://help.cognota.com/en/articles/7231892-intake-planning-worksheet.md): This resource is a helpful way to think through your intake process.
- [Request Form Question Bank](https://help.cognota.com/en/articles/6270504-request-form-question-bank.md)
- [How to Invite Users to Submit Requests.](https://help.cognota.com/en/articles/6159905-how-to-invite-users-to-submit-requests.md)
- [How to Submit a Request](https://help.cognota.com/en/articles/15086140-how-to-submit-a-request.md)
- [Reviewing Intake Requests](https://help.cognota.com/en/articles/15118202-reviewing-intake-requests.md)
- [Reviewing Insights for Your Requests](https://help.cognota.com/en/articles/15019254-reviewing-insights-for-your-requests.md)
- [Creating Projects from a Request](https://help.cognota.com/en/articles/13188250-creating-projects-from-a-request.md)
- [Which requests can users see?](https://help.cognota.com/en/articles/14038881-which-requests-can-users-see.md)
- [How to Use Approval Workflows for Requests](https://help.cognota.com/en/articles/16504047-how-to-use-approval-workflows-for-requests.md)
- [Linking Requests to Projects](https://help.cognota.com/en/articles/16977040-linking-requests-to-projects.md)
- [Program Strategy](https://help.cognota.com/en/articles/9191185-program-strategy.md)
- [Program Management](https://help.cognota.com/en/articles/15555956-program-management.md)
- [Reviewing Insights for Your Projects](https://help.cognota.com/en/articles/15021610-reviewing-insights-for-your-projects.md)
- [Project Management](https://help.cognota.com/en/articles/12054252-project-management.md): This guide provides an overview of the project management process in Cognota.
- [Prioritizing Your Projects](https://help.cognota.com/en/articles/7231532-prioritizing-your-projects.md)
- [Planning Board Implementation Alignment Guide](https://help.cognota.com/en/articles/7231558-planning-board-implementation-alignment-guide.md)
- [Planning Stage Worksheet](https://help.cognota.com/en/articles/7231602-planning-stage-worksheet.md): This resource is a helpful way to think through your stages, workflow and project ownership.
- [I want to update my project status, tasks, budget and files.](https://help.cognota.com/en/articles/6125321-i-want-to-update-my-project-status-tasks-budget-and-files.md)
- [I want to customize the project planning process.](https://help.cognota.com/en/articles/6125184-i-want-to-customize-the-project-planning-process.md)
- [I want to assign and manage resources.](https://help.cognota.com/en/articles/6125180-i-want-to-assign-and-manage-resources.md)
- [I want to view the capacity of my team.](https://help.cognota.com/en/articles/6125179-i-want-to-view-the-capacity-of-my-team.md)
- [Task Dependencies](https://help.cognota.com/en/articles/10658439-task-dependencies.md)
- [Task Management](https://help.cognota.com/en/articles/10827890-task-management.md)
- [How to Use the Gantt Charts for Project Tasks](https://help.cognota.com/en/articles/12844819-how-to-use-the-gantt-charts-for-project-tasks.md)
- [Project Category Definitions](https://help.cognota.com/en/articles/10828611-project-category-definitions.md)
- [Task Type Definitions](https://help.cognota.com/en/articles/10858063-task-type-definitions.md)
- [Adding and Viewing Projects](https://help.cognota.com/en/articles/15327425-adding-and-viewing-projects.md)
- [Cancel, Close, Delete, and Archive a Project](https://help.cognota.com/en/articles/16396686-cancel-close-delete-and-archive-a-project.md)
- [Instructional Design](https://help.cognota.com/en/articles/12260213-instructional-design.md): This guide walks you through how to make the most of Cognota’s Instructional Design feature — from setting up templates to collaborating, sharing, and updating your designs.
- [I want to track and score learner progress.](https://help.cognota.com/en/articles/6156032-i-want-to-track-and-score-learner-progress.md)
- [I want to embed Microsoft 365 Files.](https://help.cognota.com/en/articles/6909649-i-want-to-embed-microsoft-365-files.md)
- [I want to share design content with learners.](https://help.cognota.com/en/articles/6155848-i-want-to-share-design-content-with-learners.md): Easily publish and share your content with your learners.
- [I want to share and export a design.](https://help.cognota.com/en/articles/6155877-i-want-to-share-and-export-a-design.md): Export your training designs to XML, PDF, PPT or SCORM for further authoring or review, or distribution to your learners.
- [I want to update learning content.](https://help.cognota.com/en/articles/6156209-i-want-to-update-learning-content.md)
- [I want to add a PowerPoint file.](https://help.cognota.com/en/articles/6156227-i-want-to-add-a-powerpoint-file.md)
- [I want to create a design.](https://help.cognota.com/en/articles/6155730-i-want-to-create-a-design.md)
- [I want to standardize how content is created.](https://help.cognota.com/en/articles/6155999-i-want-to-standardize-how-content-is-created.md)
- [I want to invite users to collaborate on a design.](https://help.cognota.com/en/articles/6156262-i-want-to-invite-users-to-collaborate-on-a-design.md)
- [How to Transfer Ownership of a Design](https://help.cognota.com/en/articles/15880085-how-to-transfer-ownership-of-a-design.md)
- [Facilitation Management](https://help.cognota.com/en/articles/12278087-facilitation-management.md)
- [Strategy](https://help.cognota.com/en/articles/10984735-strategy.md)
- [Budget Management](https://help.cognota.com/en/articles/11730752-budget-management.md)
- [I want to update user information.](https://help.cognota.com/en/articles/6184779-i-want-to-update-user-information.md)
- [I want to understand the different User Types, Roles, and Permissions](https://help.cognota.com/en/articles/6186683-i-want-to-understand-the-different-user-types-roles-and-permissions.md)
- [Managing Time Off](https://help.cognota.com/en/articles/15706380-managing-time-off.md)
- [Understanding User Types and Roles](https://help.cognota.com/en/articles/6805158-understanding-user-types-and-roles.md)
- [Adding Your Team](https://help.cognota.com/en/articles/6770249-adding-your-team.md)
- [Adding Users](https://help.cognota.com/en/articles/6770236-adding-users.md)
- [Customizing Your Request Portal](https://help.cognota.com/en/articles/6770211-customizing-your-request-portal.md)
- [Configuring Project Processes](https://help.cognota.com/en/articles/6770228-configuring-project-processes.md)
- [Creating a Project](https://help.cognota.com/en/articles/6805230-creating-a-project.md)
- [Adding Project Participants](https://help.cognota.com/en/articles/6769744-adding-project-participants.md)
- [Collaborating on a Project](https://help.cognota.com/en/articles/6770156-collaborating-on-a-project.md)
- [Managing Team Capacity](https://help.cognota.com/en/articles/6805163-managing-team-capacity.md)
- [Submitting a Request](https://help.cognota.com/en/articles/6770208-submitting-a-request.md)
- [Reviewing a Request](https://help.cognota.com/en/articles/6805157-reviewing-a-request.md)
- [Importing Data](https://help.cognota.com/en/articles/6805153-importing-data.md)
- [Creating a Design](https://help.cognota.com/en/articles/6770224-creating-a-design.md)
- [Insights](https://help.cognota.com/en/articles/6805160-insights.md)
- [Custom Fields](https://help.cognota.com/en/articles/9155768-custom-fields.md)
- [Homepage](https://help.cognota.com/en/articles/9155783-homepage.md)
- [Programs](https://help.cognota.com/en/articles/9155839-programs.md)
- [Project Templates](https://help.cognota.com/en/articles/9156032-project-templates.md)
- [Task Bundles](https://help.cognota.com/en/articles/9156036-task-bundles.md)
- [Centralized Task View](https://help.cognota.com/en/articles/9156037-centralized-task-view.md)
- [Cognota Evaluations](https://help.cognota.com/en/articles/10629994-cognota-evaluations.md)
- [Getting Started with Evaluations](https://help.cognota.com/en/articles/10630009-getting-started-with-evaluations.md)
- [Why the ROI Methodology?](https://help.cognota.com/en/articles/9768514-why-the-roi-methodology.md): The ROI Methodology in 12 Easy Steps
- [ROI Methodology Overview](https://help.cognota.com/en/articles/9824191-roi-methodology-overview.md)
- [ROI Certification](https://help.cognota.com/en/articles/9833703-roi-certification.md): Need to see the value of your programs? The ROI Methodology® is the solution.
- [Building the Brief](https://help.cognota.com/en/articles/9833714-building-the-brief.md)
- [Reaction Evaluation Methodologies](https://help.cognota.com/en/articles/9833720-reaction-evaluation-methodologies.md)
- [Learning Evaluation Methodologies](https://help.cognota.com/en/articles/9833730-learning-evaluation-methodologies.md)
- [Application Evaluation Methodologies](https://help.cognota.com/en/articles/9833738-application-evaluation-methodologies.md)
- [How to Calculate Monetary Value](https://help.cognota.com/en/articles/9833811-how-to-calculate-monetary-value.md)
- [Impact Evaluation Methodologies](https://help.cognota.com/en/articles/9833828-impact-evaluation-methodologies.md)
- [Program Costs](https://help.cognota.com/en/articles/9833838-program-costs.md)
- [ROI Evaluation Methodologies](https://help.cognota.com/en/articles/9833922-roi-evaluation-methodologies.md)
- [Best Practices for Evaluating Learning Programs](https://help.cognota.com/en/articles/11833190-best-practices-for-evaluating-learning-programs.md): A Comprehensive Guide for Cognota Users
- [Ultimate Guide to ROI Evaluation Planning](https://help.cognota.com/en/articles/11833296-ultimate-guide-to-roi-evaluation-planning.md): A Practical Step-by-Step Resource for Cognota Users

## TROUBLESHOOT

- [I just registered but haven’t received a confirmation email.](https://help.cognota.com/en/articles/6159380-i-just-registered-but-haven-t-received-a-confirmation-email.md)
- [Why didn't I receive the "Forgot Password" email?](https://help.cognota.com/en/articles/6159399-why-didn-t-i-receive-the-forgot-password-email.md)
- [I'm having trouble logging in.](https://help.cognota.com/en/articles/15280616-i-m-having-trouble-logging-in.md)
- [Why is someone I didn't assign receiving Project notifications?](https://help.cognota.com/en/articles/15463443-why-is-someone-i-didn-t-assign-receiving-project-notifications.md)
- [SCORM upload warnings when publishing to Cornerstone](https://help.cognota.com/en/articles/15463532-scorm-upload-warnings-when-publishing-to-cornerstone.md)
- [Why can't I find a submitted request?](https://help.cognota.com/en/articles/15705611-why-can-t-i-find-a-submitted-request.md)
- [Why am I being signed out of Cognota?](https://help.cognota.com/en/articles/15961442-why-am-i-being-signed-out-of-cognota.md)
- [Why can't I delete a task in a cancelled project?](https://help.cognota.com/en/articles/16100072-why-can-t-i-delete-a-task-in-a-cancelled-project.md)
- [Who can close and archive projects?](https://help.cognota.com/en/articles/14038876-who-can-close-and-archive-projects.md)
- [Why can't I see or find some requests?](https://help.cognota.com/en/articles/16630813-why-can-t-i-see-or-find-some-requests.md)
- [Why isn't my new Business Unit showing up on a Request Form?](https://help.cognota.com/en/articles/16965786-why-isn-t-my-new-business-unit-showing-up-on-a-request-form.md)
- [Why can't I save my Request Form?](https://help.cognota.com/en/articles/16966576-why-can-t-i-save-my-request-form.md)

## PRODUCT UPDATES

- [Approval Workflows for Dynamic Requests \[August 17, 2026\]](https://help.cognota.com/en/articles/16515480-approval-workflows-for-dynamic-requests-august-17-2026.md)
- [Completed Status for Requests \[August 4, 2026\]](https://help.cognota.com/en/articles/16204742-completed-status-for-requests-august-4-2026.md)
- [Relative Dates for Task Bundles \[July 6, 2026\]](https://help.cognota.com/en/articles/15851007-relative-dates-for-task-bundles-july-6-2026.md)
- [Comments on Requests Using Dynamic Forms \[June 25, 2026\]](https://help.cognota.com/en/articles/15648723-comments-on-requests-using-dynamic-forms-june-25-2026.md)
- [Archiving Programs \[June 18, 2026\]](https://help.cognota.com/en/articles/15555530-archiving-programs-june-18-2026.md)
- [Active Projects View in Teams Capacity \[June 16, 2026\]](https://help.cognota.com/en/articles/15520639-active-projects-view-in-teams-capacity-june-16-2026.md)
- [Dynamic Forms \[June 1, 2026\]](https://help.cognota.com/en/articles/15263617-dynamic-forms-june-1-2026.md): A more powerful, flexible way to build and manage learning request forms.
- [Task Dependencies in Bundles \[May 28, 2026\]](https://help.cognota.com/en/articles/15292302-task-dependencies-in-bundles-may-28-2026.md)
- [Change a User from Learning Team User to Business User \[April 29, 2025\]](https://help.cognota.com/en/articles/14811478-change-a-user-from-learning-team-user-to-business-user-april-29-2025.md)
- [Project Template Team Scoping \[April 16, 2026\]](https://help.cognota.com/en/articles/14657164-project-template-team-scoping-april-16-2026.md)
- [Flexible Time Entry for Tasks and Improvements \[April 15, 2026\]](https://help.cognota.com/en/articles/14647107-flexible-time-entry-for-tasks-and-improvements-april-15-2026.md)
- [Dashboard Sharing \[April 13, 2026\]](https://help.cognota.com/en/articles/14604058-dashboard-sharing-april-13-2026.md)
- [Custom Logout Redirects for SSO \[March 30, 2026\]](https://help.cognota.com/en/articles/14425086-custom-logout-redirects-for-sso-march-30-2026.md)
- [Power User Role \(March 16, 2026\)](https://help.cognota.com/en/articles/14112808-power-user-role-march-16-2026.md)
- [User Deletion \[March 11, 2026\]](https://help.cognota.com/en/articles/14040295-user-deletion-march-11-2026.md)
- [Inline Editing for Program and Request Status \[February 25, 2026\]](https://help.cognota.com/en/articles/13870686-inline-editing-for-program-and-request-status-february-25-2026.md)
- [Event Description \[February 26, 2026\]](https://help.cognota.com/en/articles/13876197-event-description-february-26-2026.md)
- [Team Management Improvements \[February 19, 2026\]](https://help.cognota.com/en/articles/13794971-team-management-improvements-february-19-2026.md)
- [Team Filters, Inline Editing and Unlimited Project Owners \[February 11, 2026\]](https://help.cognota.com/en/articles/13703833-team-filters-inline-editing-and-unlimited-project-owners-february-11-2026.md)
- [Bulk Assign for Project Tasks \[Jan 26, 2026\]](https://help.cognota.com/en/articles/13521274-bulk-assign-for-project-tasks-jan-26-2026.md)
- [Inline Editing for Task Assignee and Requirement Updates \[January 16, 2025\]](https://help.cognota.com/en/articles/13414718-inline-editing-for-task-assignee-and-requirement-updates-january-16-2025.md)
- [Flexible Dashboards \[Jan 14, 2026\]](https://help.cognota.com/en/articles/13393371-flexible-dashboards-jan-14-2026.md)
- [Request to Project Auto-population \[Dec 18, 2025\]](https://help.cognota.com/en/articles/13188230-request-to-project-auto-population-dec-18-2025.md)
- [Date Shifting in the Project Tasks Gantt chart \[Dec 16, 2025\]](https://help.cognota.com/en/articles/13180114-date-shifting-in-the-project-tasks-gantt-chart-dec-16-2025.md)
- [Inline Editing for Task Status \[Dec 11, 2025\]](https://help.cognota.com/en/articles/13134356-inline-editing-for-task-status-dec-11-2025.md)
- [Bulk Delete for Project Tasks \[Dec 4, 2025\]](https://help.cognota.com/en/articles/13015312-bulk-delete-for-project-tasks-dec-4-2025.md)
- [Inline Editing for Estimated Hours & Improvements to Opening Tasks \[Nov 21, 2025\]](https://help.cognota.com/en/articles/12921448-inline-editing-for-estimated-hours-improvements-to-opening-tasks-nov-21-2025.md)
- [Archiving Requests \[Nov 13, 2025\]](https://help.cognota.com/en/articles/12834097-archiving-requests-nov-13-2025.md)
- [Gantt Charts for Project Tasks \[Nov 7, 2025\]](https://help.cognota.com/en/articles/12758134-gantt-charts-for-project-tasks-nov-7-2025.md)
- [Adding Actual Hours as a Quick Action \[Oct 30, 2025\]](https://help.cognota.com/en/articles/12703462-adding-actual-hours-as-a-quick-action-oct-30-2025.md)
- [Regional Holidays in Events \[October, 24, 2025\]](https://help.cognota.com/en/articles/12692707-regional-holidays-in-events-october-24-2025.md)
- [Consolidated Projects Page \[September 3, 2025\]](https://help.cognota.com/en/articles/12150773-consolidated-projects-page-september-3-2025.md)
- [Navigation Updates \[August 7, 2025\]](https://help.cognota.com/en/articles/11962285-navigation-updates-august-7-2025.md)
- [Budget Management \[July 24, 2025\]](https://help.cognota.com/en/articles/11730896-budget-management-july-24-2025.md)
- [Consolidated Requests Page \[July 15, 2025\]](https://help.cognota.com/en/articles/11776707-consolidated-requests-page-july-15-2025.md)
- [Importing UI Changes \[June 26, 2025\]](https://help.cognota.com/en/articles/11749666-importing-ui-changes-june-26-2025.md)
- [Email Template Redesign \[June 25, 2025\]](https://help.cognota.com/en/articles/11749765-email-template-redesign-june-25-2025.md)
- [Open Requests and Open Projects \[April 25, 2025\]](https://help.cognota.com/en/articles/11164753-open-requests-and-open-projects-april-25-2025.md)
- [Strategic Alignment \[March 27, 2025\]](https://help.cognota.com/en/articles/10984682-strategic-alignment-march-27-2025.md)
- [Task Dependencies - Milestone 3 \[March 12, 2025\]](https://help.cognota.com/en/articles/10984584-task-dependencies-milestone-3-march-12-2025.md)
- [Task Dependencies - Milestone 2 \[Feb 25, 2025\]](https://help.cognota.com/en/articles/10658351-task-dependencies-milestone-2-feb-25-2025.md)
- [Task Dependencies - Milestone 1 \[Dec 17, 2024\]](https://help.cognota.com/en/articles/10658338-task-dependencies-milestone-1-dec-17-2024.md)
- [Task Enhancements \[November 27, 2024\]](https://help.cognota.com/en/articles/10151890-task-enhancements-november-27-2024.md)
- [Facilitation Management \[November 20, 2024\]](https://help.cognota.com/en/articles/10365895-facilitation-management-november-20-2024.md)
- [Unsaved Changes Warning \[September 24, 2024\]](https://help.cognota.com/en/articles/9930996-unsaved-changes-warning-september-24-2024.md)
- [Duplicate Task Bundles \[September 16, 2024\]](https://help.cognota.com/en/articles/9883284-duplicate-task-bundles-september-16-2024.md)
- [Manage Email Notifications \[September 16, 2024\]](https://help.cognota.com/en/articles/9883276-manage-email-notifications-september-16-2024.md)
- [Task Comments \[July 18, 2024\]](https://help.cognota.com/en/articles/9641453-task-comments-july-18-2024.md)
- [Time Off Improvements \[July 10, 2024\]](https://help.cognota.com/en/articles/9596850-time-off-improvements-july-10-2024.md)
- [Program Strategy - Input & Impact \[June 14, 2024\]](https://help.cognota.com/en/articles/9498314-program-strategy-input-impact-june-14-2024.md)
- [Daily Capacity View \[May 22, 2024\]](https://help.cognota.com/en/articles/9362632-daily-capacity-view-may-22-2024.md)
- [Delete Intake Requests \[May 8, 2024\]](https://help.cognota.com/en/articles/9299463-delete-intake-requests-may-8-2024.md)
- [Centralized Tasks View - Add Tasks \[May 8, 2024\]](https://help.cognota.com/en/articles/9299454-centralized-tasks-view-add-tasks-may-8-2024.md)
- [Business User Upgrade Flow \[May 1, 2024\]](https://help.cognota.com/en/articles/9274540-business-user-upgrade-flow-may-1-2024.md)
- [Task Bundle Estimates & Task Types \[April 12, 2024\]](https://help.cognota.com/en/articles/9189733-task-bundle-estimates-task-types-april-12-2024.md)
- [Program Strategy - Evaluation & Evidence \[April 10, 2024\]](https://help.cognota.com/en/articles/9179999-program-strategy-evaluation-evidence-april-10-2024.md)
- [Usability Enhancements \[March 21, 2024\]](https://help.cognota.com/en/articles/9106227-usability-enhancements-march-21-2024.md)
- [Program Strategy \[Limited Availability\]](https://help.cognota.com/en/articles/9016475-program-strategy-limited-availability.md)
- [Custom Field Filtering \[January 9, 2024\]](https://help.cognota.com/en/articles/8809708-custom-field-filtering-january-9-2024.md)
- [Capacity Insights \[Limited Availability\] \[Dec 22, 2023\]](https://help.cognota.com/en/articles/8775764-capacity-insights-limited-availability-dec-22-2023.md)
- [Personalized Home Page \[December 16, 2022\]](https://help.cognota.com/en/articles/6830720-personalized-home-page-december-16-2022.md)
- [Capacity View and Calculations \[December 4, 2023\]](https://help.cognota.com/en/articles/8681801-capacity-view-and-calculations-december-4-2023.md)
- [Resource Allocation at Project Level \(Task Hours Rollup\) and Capacity Rework \[Limited Availability\]](https://help.cognota.com/en/articles/8466945-resource-allocation-at-project-level-task-hours-rollup-and-capacity-rework-limited-availability.md)
- [Custom Fields \[September 8, 2023\]](https://help.cognota.com/en/articles/8350042-custom-fields-september-8-2023.md)
- [Task Bundles \[August 9, 2023\]](https://help.cognota.com/en/articles/8256664-task-bundles-august-9-2023.md)
- [Task Hours Tracking \[May 17, 2023\]](https://help.cognota.com/en/articles/7920361-task-hours-tracking-may-17-2023.md)
- [Project Templates \[May 5, 2023\]](https://help.cognota.com/en/articles/7903752-project-templates-may-5-2023.md)
- [Program Management \[April 27, 2023\]](https://help.cognota.com/en/articles/7837630-program-management-april-27-2023.md)
- [Filter Sidebar \[June 7, 2023\]](https://help.cognota.com/en/articles/8017097-filter-sidebar-june-7-2023.md)
- [Program Insights \[June 7, 2023\]](https://help.cognota.com/en/articles/8017070-program-insights-june-7-2023.md)
- [Request Draft Visibility \[June 7, 2023\]](https://help.cognota.com/en/articles/8017084-request-draft-visibility-june-7-2023.md)
- [Archive Projects \[June 22, 2023\]](https://help.cognota.com/en/articles/8059191-archive-projects-june-22-2023.md)

## CONTACT SUPPORT

- [I need to contact support.](https://help.cognota.com/en/articles/11510171-i-need-to-contact-support.md)

## SYNAPSE LEARNING CENTRE

- [\[Synapse\] Onboarding Experience Video](https://help.cognota.com/en/articles/13392124-synapse-onboarding-experience-video.md)
- [\[Synapse\] Registering as a Collaborator](https://help.cognota.com/en/articles/13392133-synapse-registering-as-a-collaborator.md): This resource walks you through the steps to complete your registration as a collaborator or Subject Matter Expert.
- [\[Synapse\] User Roles and Permissions](https://help.cognota.com/en/articles/13392145-synapse-user-roles-and-permissions.md): An overview of Admin, Design Owner and Collaborator permissions
- [\[Synapse\] How do I add additional admin users?](https://help.cognota.com/en/articles/13392146-synapse-how-do-i-add-additional-admin-users.md): Add additional administrator users to your account
- [\[Synapse\] How do I add additional Design Owners?](https://help.cognota.com/en/articles/13392152-synapse-how-do-i-add-additional-design-owners.md): Add additional Design Owners users to your account
- [\[Synapse\] How do I remove users, Collaborators or Admins?](https://help.cognota.com/en/articles/13392156-synapse-how-do-i-remove-users-collaborators-or-admins.md): Remove users from your account or from a design
- [\[Synapse\] How do you add or re-invite Collaborators?](https://help.cognota.com/en/articles/13392160-synapse-how-do-you-add-or-re-invite-collaborators.md): Instructions to add and re-invite Collaborators
- [\[Synapse\] Insights - Video](https://help.cognota.com/en/articles/13392167-synapse-insights-video.md)
- [\[Synapse\] Account Settings](https://help.cognota.com/en/articles/13392173-synapse-account-settings.md): Change your organization branding across your account
- [\[Synapse\] Email Notifications](https://help.cognota.com/en/articles/13392178-synapse-email-notifications.md): This article provides a summary of the Email Notifications that Synapse will send to your requestors and users!
- [\[Synapse\] Can I duplicate a design?](https://help.cognota.com/en/articles/13392181-synapse-can-i-duplicate-a-design.md): Instructions on how to make duplicate designs and templates
- [\[Synapse\] How do I transfer ownership of a design?](https://help.cognota.com/en/articles/13392186-synapse-how-do-i-transfer-ownership-of-a-design.md): Instructions on how to change the owner of a design
- [\[Synapse\] How do I manage my Design Tags?](https://help.cognota.com/en/articles/13432071-synapse-how-do-i-manage-my-design-tags.md): An overview of how to add and remove available tags.
- [\[Synapse\] How do I tag and filter my designs?](https://help.cognota.com/en/articles/13432074-synapse-how-do-i-tag-and-filter-my-designs.md): This article will show you how to apply tags and filter your design listing.
- [\[Synapse\] How to set up Single Sign-On](https://help.cognota.com/en/articles/13432077-synapse-how-to-set-up-single-sign-on.md): Enabling SAML authentication for your organization
- [\[Synapse\] How to add training content via the xAPI \(Tin Can\) in Docebo LMS](https://help.cognota.com/en/articles/13432080-synapse-how-to-add-training-content-via-the-xapi-tin-can-in-docebo-lms.md): Add xAPI based training in Docebo LMS/LRS
- [\[Synapse\] How to configure the xAPI \(Tin Can\) in my Learning Record Store \(LRS\)](https://help.cognota.com/en/articles/13432084-synapse-how-to-configure-the-xapi-tin-can-in-my-learning-record-store-lrs.md): Enabling LRS for your learning projects
- [Let's go for a Tour!](https://help.cognota.com/en/articles/13432088-let-s-go-for-a-tour.md): To help you get started in Synapse, we've put together some virtual Tours that will guide you around the product!
- [\[Synapse\] Browser Support](https://help.cognota.com/en/articles/13432094-synapse-browser-support.md): An overview of which browsers Synapse supports.
- [\[Synapse\] Creating Templates](https://help.cognota.com/en/articles/13432102-synapse-creating-templates.md): Standardize your design workflow and best practices with templates
- [\[Synapse\] How can you rename the course structure?](https://help.cognota.com/en/articles/13432108-synapse-how-can-you-rename-the-course-structure.md): The owner of the design can change labels in the hierarchy.
- [\[Synapse\] How do I customize sections in a template?](https://help.cognota.com/en/articles/13432113-synapse-how-do-i-customize-sections-in-a-template.md): Turn template sections on / off to make your workflow flexible
- [\[Synapse\] Customizing your Completion Pages](https://help.cognota.com/en/articles/13432116-synapse-customizing-your-completion-pages.md): This article outlines how to customize the messaging on your completion pages.
- [\[Synapse\] Requirement Cards](https://help.cognota.com/en/articles/13432118-synapse-requirement-cards.md): An overview of how to best utilize Requirements cards
- [\[Synapse\] How do I customize help information in a card?](https://help.cognota.com/en/articles/13432119-synapse-how-do-i-customize-help-information-in-a-card.md): Edit best practices and help in templates
- [\[Synapse\] Understanding your design structure](https://help.cognota.com/en/articles/13432121-synapse-understanding-your-design-structure.md): This article will help you understand what each element of the structure is
- [\[Synapse\] What are learning objectives?](https://help.cognota.com/en/articles/13432127-synapse-what-are-learning-objectives.md): This article will give you an overview as to what learning objectives are, and how to use them in Synapse.
- [\[Synapse\] How do you change a design name?](https://help.cognota.com/en/articles/13432129-synapse-how-do-you-change-a-design-name.md): Follow these steps to rename a design.
- [\[Synapse\] How do you use the verb picker?](https://help.cognota.com/en/articles/13432135-synapse-how-do-you-use-the-verb-picker.md): The verb picker guides you on how to refer verbs with the intended cognitive process
- [\[Synapse\] Can you reorder your lessons or topics?](https://help.cognota.com/en/articles/13432139-synapse-can-you-reorder-your-lessons-or-topics.md): How to rearrange your lesson or topic order
- [\[Synapse\] Is the app available in multiple languages?](https://help.cognota.com/en/articles/13432141-synapse-is-the-app-available-in-multiple-languages.md): How do I change the language in Synapse?
- [\[Synapse\] Can you lock sections in a design?](https://help.cognota.com/en/articles/13432149-synapse-can-you-lock-sections-in-a-design.md): As work is completed, the Design Owner can lock each section to ensure no further edits are made by collaborators.
- [\[Synapse\] How do I copy and paste content?](https://help.cognota.com/en/articles/13432154-synapse-how-do-i-copy-and-paste-content.md): Here's how you can copy lessons, topics, assets and assessments.
- [\[Synapse\] What file types are supported?](https://help.cognota.com/en/articles/13432316-synapse-what-file-types-are-supported.md): This lists the document, video and audio files supported in Synapse.
- [\[Synapse\] How do you add content assets?](https://help.cognota.com/en/articles/13432319-synapse-how-do-you-add-content-assets.md): A basic tutorial on content stacking
- [\[Synapse\] What can be done in an Editor asset?](https://help.cognota.com/en/articles/13432323-synapse-what-can-be-done-in-an-editor-asset.md): A quick tutorial on formatting, images, lists and tables in an editor asset.
- [\[Synapse\] How do I add or hyperlink a URL in an Editor Asset?](https://help.cognota.com/en/articles/13432330-synapse-how-do-i-add-or-hyperlink-a-url-in-an-editor-asset.md): Follow these instructions to hyperlink a URL in an Editor Asset
- [\[Synapse\] Using audio and video files](https://help.cognota.com/en/articles/13432335-synapse-using-audio-and-video-files.md): Instructions for recording and uploading audio and video files
- [\[Synapse\] Which content providers does Embedly Support?](https://help.cognota.com/en/articles/13432341-synapse-which-content-providers-does-embedly-support.md): This is the current list of sites from which you can embed content via an Embed Asset and Embedly.
- [\[Synapse\] Embedding Microsoft 365 Files](https://help.cognota.com/en/articles/13432344-synapse-embedding-microsoft-365-files.md)
- [\[Synapse\] How do I embed content?](https://help.cognota.com/en/articles/13432351-synapse-how-do-i-embed-content.md): These are the instructions for adding an embed asset type.
- [\[Synapse\] So you've got a PowerPoint File?](https://help.cognota.com/en/articles/13432356-synapse-so-you-ve-got-a-powerpoint-file.md)
- [\[Synapse\] How do I add PowerPoint Slides?](https://help.cognota.com/en/articles/13432360-synapse-how-do-i-add-powerpoint-slides.md): Convert PowerPoint presentations into assets
- [\[Synapse\] Converting your PowerPoint to a Video](https://help.cognota.com/en/articles/13432362-synapse-converting-your-powerpoint-to-a-video.md)
- [\[Synapse\] Embedding Google Drive Files](https://help.cognota.com/en/articles/13432364-synapse-embedding-google-drive-files.md)
- [\[Synapse\] Adding Audio to PowerPoint files](https://help.cognota.com/en/articles/13432368-synapse-adding-audio-to-powerpoint-files.md)
- [\[Synapse\] How do I convert MOV files to MP4?](https://help.cognota.com/en/articles/13432371-synapse-how-do-i-convert-mov-files-to-mp4.md): Convert MOV files to MP4 format
- [\[Synapse\] Leveraging Background Images](https://help.cognota.com/en/articles/13432375-synapse-leveraging-background-images.md): Learn more about adding a header to your designs.
- [\[Synapse\] How to add collaborators to a design](https://help.cognota.com/en/articles/13432405-synapse-how-to-add-collaborators-to-a-design.md): Steps to add collaborators to a design to streamline communication.
- [\[Synapse\] How to assign, manage and resolve action items and due dates.](https://help.cognota.com/en/articles/13432407-synapse-how-to-assign-manage-and-resolve-action-items-and-due-dates.md): Best practices on using action items to manage your workflows.
- [\[Synapse\] How to add, view and remove comments](https://help.cognota.com/en/articles/13432414-synapse-how-to-add-view-and-remove-comments.md): Best practices on how to leverage comments to streamline collaboration.
- [\[Synapse\] What is the purpose of the Blueprint?](https://help.cognota.com/en/articles/13432423-synapse-what-is-the-purpose-of-the-blueprint.md): Curious about what the purpose of the Blueprint section is? This article will help you understand how to use it and why it's important
- [\[Synapse\] Exporting your designs](https://help.cognota.com/en/articles/13432427-synapse-exporting-your-designs.md): Export your training designs to XML, PDF, PPT or SCORM for further authoring or review, or distribution to your learners.
- [\[Synapse\] Publishing your designs](https://help.cognota.com/en/articles/13432429-synapse-publishing-your-designs.md): Easily publish and share your content with your learners.
- [\[Synapse\] Exporting and Importing in Xyleme](https://help.cognota.com/en/articles/13432434-synapse-exporting-and-importing-in-xyleme.md)
- [\[Synapse\] What options are available for assessments?](https://help.cognota.com/en/articles/13432440-synapse-what-options-are-available-for-assessments.md): An overview of our assessment options.
- [\[Synapse\] Multiple Choice](https://help.cognota.com/en/articles/13432446-synapse-multiple-choice.md): How to add a Multiple Choice Assessment
- [\[Synapse\] Managing your Advanced Assessments settings](https://help.cognota.com/en/articles/13432450-synapse-managing-your-advanced-assessments-settings.md): Here we will cover how to manage the completion and scoring settings for your assessments.
- [\[Synapse\] Multiple Response](https://help.cognota.com/en/articles/13432453-synapse-multiple-response.md): How to add a Multiple Response Assessment
- [\[Synapse\] True or False](https://help.cognota.com/en/articles/13432465-synapse-true-or-false.md): How to add a True or False Assessment
- [\[Synapse\] Fill In The Blank \(Text\)](https://help.cognota.com/en/articles/13432470-synapse-fill-in-the-blank-text.md): How to add a Fill In The Blank \(Text\) Assessment
- [\[Synapse\] Fill In The Blank \(Dropdown\)](https://help.cognota.com/en/articles/13432479-synapse-fill-in-the-blank-dropdown.md)
- [\[Synapse\] Classify](https://help.cognota.com/en/articles/13432485-synapse-classify.md): How to add a Classify Assessment
- [\[Synapse\] Match](https://help.cognota.com/en/articles/13432488-synapse-match.md): How to add a Matching Assessment
- [\[Synapse\] Order](https://help.cognota.com/en/articles/13432494-synapse-order.md): How to add an Order Assessment
- [\[Synapse\] Hot Spots](https://help.cognota.com/en/articles/13432499-synapse-hot-spots.md): How to add a Hot Spot Assessment
- [\[Synapse\] Setting Up Your Forms and Questions](https://help.cognota.com/en/articles/13440132-synapse-setting-up-your-forms-and-questions.md): How to set up your Training Request Forms and Questions
- [\[Synapse\] Request Forms Question Bank](https://help.cognota.com/en/articles/13440139-synapse-request-forms-question-bank.md): Here are some commonly used questions asked during the training intake process.
- [\[Synapse\] Branding Your Requests Portal](https://help.cognota.com/en/articles/13440144-synapse-branding-your-requests-portal.md): It's easy to customize your Training Request Portal to match your organization's branding!
- [\[Synapse\] Launching Your Requests Portal](https://help.cognota.com/en/articles/13440152-synapse-launching-your-requests-portal.md): Once you have created your forms, you're ready to launch the requests portal and start receiving requests!
- [\[Synapse\] Training Intake Launch Email Template](https://help.cognota.com/en/articles/13440167-synapse-training-intake-launch-email-template.md): Here's some copy you can use to launch your Training Requests Portal
- [\[Synapse\] Monitoring Incoming Requests](https://help.cognota.com/en/articles/13440171-synapse-monitoring-incoming-requests.md): How to monitor, approve, decline and comment on incoming requests.
- [\[Synapse\] Reviewing Your Request Insights](https://help.cognota.com/en/articles/13440175-synapse-reviewing-your-request-insights.md): Making sense of your Insights and Data
- [\[Synapse\] How to Register as Requestor](https://help.cognota.com/en/articles/13440184-synapse-how-to-register-as-requestor.md): Instructions for registering to submit Training Requests
- [\[Synapse\] Submitting a Training Request](https://help.cognota.com/en/articles/13440194-synapse-submitting-a-training-request.md): Instructions on how to submit your Training Request
- [\[Synapse\] View Request Status](https://help.cognota.com/en/articles/13440199-synapse-view-request-status.md): Check in to see if your Training Request has been approved!
- [\[Synapse\] Resource Assignments](https://help.cognota.com/en/articles/13440209-synapse-resource-assignments.md)
- [\[Synapse\] Getting Started With Your Planning Board](https://help.cognota.com/en/articles/13440214-synapse-getting-started-with-your-planning-board.md)
- [\[Synapse\] Prioritizing Your Projects](https://help.cognota.com/en/articles/13440229-synapse-prioritizing-your-projects.md)
- [\[Synapse\] Planning Stage Worksheet](https://help.cognota.com/en/articles/13440236-synapse-planning-stage-worksheet.md): This resource is a helpful way to think through your stages, workflow and project ownership.
- [\[Synapse\] Planning Board Implementation Alignment Guide](https://help.cognota.com/en/articles/13440246-synapse-planning-board-implementation-alignment-guide.md)
- [\[Synapse\] Getting Started - Admins \[Video\]](https://help.cognota.com/en/articles/13432517-synapse-getting-started-admins-video.md)
- [\[Synapse\] Getting Started - Design Owners \[Video\]](https://help.cognota.com/en/articles/13432525-synapse-getting-started-design-owners-video.md)
- [\[Synapse\] Getting Started - Collaborators \[Video\]](https://help.cognota.com/en/articles/13432530-synapse-getting-started-collaborators-video.md)
- [\[Synapse\] Synapse Overview \[Video\]](https://help.cognota.com/en/articles/13432536-synapse-synapse-overview-video.md)
- [\[Synapse\] Home Page \[Video\]](https://help.cognota.com/en/articles/13432540-synapse-home-page-video.md)
- [\[Synapse\] Design Overview \[Video\]](https://help.cognota.com/en/articles/13432542-synapse-design-overview-video.md)
- [\[Synapse\] Branding and Settings \[Video\]](https://help.cognota.com/en/articles/13432546-synapse-branding-and-settings-video.md)
- [\[Synapse\] Requirements Overview \[Video\]](https://help.cognota.com/en/articles/13432551-synapse-requirements-overview-video.md)
- [\[Synapse\] Objectives and Assessments \[Video\]](https://help.cognota.com/en/articles/13432554-synapse-objectives-and-assessments-video.md)
- [\[Synapse\] Collaboration \[Video\]](https://help.cognota.com/en/articles/13432556-synapse-collaboration-video.md)
- [\[Synapse\] Adding Assets \[Video\]](https://help.cognota.com/en/articles/13432560-synapse-adding-assets-video.md)
- [\[Synapse\] Copy and Paste \[Video\]](https://help.cognota.com/en/articles/13432566-synapse-copy-and-paste-video.md)
- [\[Synapse\] Publishing and Exporting \[Video\]](https://help.cognota.com/en/articles/13432571-synapse-publishing-and-exporting-video.md)
- [\[Synapse\] Blueprint and Preview Modes \[Video\]](https://help.cognota.com/en/articles/13432574-synapse-blueprint-and-preview-modes-video.md)
- [\[Synapse\] Getting Started \[Videos\]](https://help.cognota.com/en/articles/13440122-synapse-getting-started-videos.md)
- [\[Synapse\] Resource Assignments \[Video\]](https://help.cognota.com/en/articles/13440223-synapse-resource-assignments-video.md)
- [\[Synapse\] Planning Overview \[Video\]](https://help.cognota.com/en/articles/13440221-synapse-planning-overview-video.md)
- [\[Synapse\] Getting Your Team Started on Synapse](https://help.cognota.com/en/articles/13440285-synapse-getting-your-team-started-on-synapse.md): Best practices for onboarding and launching to your Design Owners and SMEs.
- [\[Synapse\] Turning Your Experts into Instructors](https://help.cognota.com/en/articles/13440297-synapse-turning-your-experts-into-instructors.md): How to maximize your SME's potential as instructors and designers
- [\[Synapse\] Optimizing Your Templates](https://help.cognota.com/en/articles/13440303-synapse-optimizing-your-templates.md): Easy ways to standardize your design requirements and streamline your processes
- [\[Synapse\] Optimizing Your Learning Objectives](https://help.cognota.com/en/articles/13440310-synapse-optimizing-your-learning-objectives.md): How to create effective Learning Objectives
- [\[Synapse\] Leveraging Different Asset and Content Types](https://help.cognota.com/en/articles/13440318-synapse-leveraging-different-asset-and-content-types.md): What asset types should you use to accomplish different training goals?
- [\[Synapse\] What is the Magic Triangle?](https://help.cognota.com/en/articles/13440332-synapse-what-is-the-magic-triangle.md): Aligning Learning Objectives, Training Activities and Assessment Methods
- [\[Synapse\] What is Bloom's Taxonomy?](https://help.cognota.com/en/articles/13440345-synapse-what-is-bloom-s-taxonomy.md): This article will explain what Bloom's Taxonomy is
- [\[Synapse\] How to Create Effective Training Videos](https://help.cognota.com/en/articles/13440352-synapse-how-to-create-effective-training-videos.md): Video is a great content option, but how to you optimize them?
- [\[Synapse\] Managing Your Design Library](https://help.cognota.com/en/articles/13440361-synapse-managing-your-design-library.md): Easy ways to organize and manage your Design Library listing
- [\[Synapse\] Action Items and Design Management Best Practices](https://help.cognota.com/en/articles/13440371-synapse-action-items-and-design-management-best-practices.md): How to ensure design delivery success using action items
- [\[Synapse\] Exporting Use Cases](https://help.cognota.com/en/articles/13440383-synapse-exporting-use-cases.md): Some creative ways we've seen our clients leverage content exported from Synapse
- [\[Synapse\] Managing Your Content Versions](https://help.cognota.com/en/articles/13440394-synapse-managing-your-content-versions.md): Your training content will likely need updates - how can you best manage this in Synapse?