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[Synapse] Onboarding Experience Video

This resource walks you through the steps to complete your registration as a collaborator or Subject Matter Expert.

[Synapse] Registering as a Collaborator

An overview of Admin, Design Owner and Collaborator permissions

[Synapse] User Roles and Permissions

Add additional administrator users to your account

[Synapse] How do I add additional admin users?

Add additional Design Owners users to your account

[Synapse] How do I add additional Design Owners?

Remove users from your account or from a design

[Synapse] How do I remove users, Collaborators or Admins?

Instructions to add and re-invite Collaborators

[Synapse] How do you add or re-invite Collaborators?

[Synapse] Insights - Video

Change your organization branding across your account

[Synapse] Account Settings

This article provides a summary of the Email Notifications that Synapse will send to your requestors and users!

[Synapse] Email Notifications

Instructions on how to make duplicate designs and templates

[Synapse] Can I duplicate a design?

Instructions on how to change the owner of a design

[Synapse] How do I transfer ownership of a design?

An overview of how to add and remove available tags.

[Synapse] How do I manage my Design Tags?

This article will show you how to apply tags and filter your design listing.

[Synapse] How do I tag and filter my designs?

Enabling SAML authentication for your organization

[Synapse] How to set up Single Sign-On

Add xAPI based training in Docebo LMS/LRS

[Synapse] How to add training content via the xAPI (Tin Can) in Docebo LMS

[Synapse] How to configure the xAPI (Tin Can) in my Learning Record Store (LRS)

To help you get started in Synapse, we've put together some virtual Tours that will guide you around the product!

Let's go for a Tour!

An overview of which browsers Synapse supports.

[Synapse] Browser Support

Asia Ali

[Synapse] Getting Started

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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