If we have moved your team to the new Capacity model (details of which are outlined here), the following changes have also been released to your account:
Individual team members are now able to view their own team’s capacity by going to the “Teams” section.
We’ve also changed how Capacity is calculated when a task spans across multiple weeks to make it more reflective of how much time is being spent per day.
Previously if you had a task that was going to take 9 hours and was spread across 2 business weeks (9 business days), it would evenly split the hours across the two weeks (4.5 hours per week).
With the new model, the number of hours a task is estimated to take will be divided across the business days. Using the example above, the first week would be assigned 5 hours and the second week would have four hours.
Note: if you have not yet moved to the new capacity model, your Customer Success Manager will be in touch to discuss this migration.