If you can't save a Request Form, the most common cause is a missing required field on the Form Details tab.
Work through the steps below in order.
Step 1: Check the Form Details tab
Every Request Form requires all of the following to be set before it can be saved:
Name
Description
Business Units
Request Type
Default Request Owner
Step 2: Hit Save Form
Still stuck?
Confirm Business Units, Request Type, Name, and Default Request Owner are all filled in on the Form Details tab.
Refresh and retry.
Take a screenshot of the Form Details tab.
If you've tried all of the above and still can't save the form, contact support (support@cognota.com) or use the Resources > Chat With Us feature with a screenshot of the Form Details tab so we can help.
